ALL SYSTEMS OPERATIONAL

IT support that never clocks out.

Round-the-clock monitoring, helpdesk, and infrastructure management for businesses that can't afford downtime. Real engineers, watching real systems, every hour of every day.

99.98%
Avg. uptime
12 min
Avg. response
24/7/365
Live coverage
Live Ops Board Monitoring
400+
Businesses supported
92%
Tickets closed same day
14 yrs
In operation
0
Voicemail — always a human
WHAT WE MONITOR

Every layer of your IT, watched around the clock.

From the network cabinet to the cloud console, our team keeps an eye on the systems your business runs on — so problems get caught before they become outages.

Live

Network Monitoring

Routers, switches, firewalls and Wi-Fi watched in real time, with alerts fired before your team even notices a slowdown.

Live

Helpdesk & Support

A real person picks up, day or night. Remote fixes in minutes, on-site dispatch when the issue needs hands on hardware.

Live

Cloud Infrastructure

Migration, scaling and cost tuning across AWS, Azure and Google Cloud, managed by engineers who own the outcome.

Live

Cybersecurity

Endpoint protection, patching and threat monitoring, plus staff phishing training that actually changes behavior.

Live

Backup & Disaster Recovery

Automated, tested backups and a recovery plan you've actually rehearsed — not just a folder no one has opened.

Live

On-Site IT Support

New hire setups, office moves, hardware refreshes — engineers on the ground for the work that can't be done remotely.

ONBOARDING TIMELINE

From first call to full coverage in under two weeks.

STEP 01 · DAY 1

Assess

We audit your current setup — network, endpoints, backups, and security posture — and flag what's urgent.

STEP 02 · DAY 2–5

Deploy monitoring

Agents go on every device and server. Your Live Ops Board starts reporting status the same week.

STEP 03 · DAY 6+

24×7 coverage begins

Our team starts watching, patching and answering tickets around the clock, per your SLA.

ONGOING · MONTHLY

Review & tune

A monthly report and call to walk through incidents, savings, and what we're adjusting next.

SERVICE LEVEL AGREEMENTS

Pick the response time your business needs.

All plans include unlimited remote helpdesk. Response time is measured from the moment a ticket is opened.

Essential
₹8,999/mo
SLA: 4-hour response
  • Up to 15 devices monitored
  • Business-hours helpdesk
  • Monthly patching
  • Basic backup monitoring
Choose Essential
Enterprise
Custom
SLA: 15-min response, 24×7
  • Unlimited devices & sites
  • Dedicated account engineer
  • Real-time SIEM & threat response
  • Custom compliance reporting
  • On-site engineer, weekly
Talk to us
FROM CLIENTS ON COVERAGE

Businesses that stopped worrying about IT.

"Our server went down at 2 AM before a product launch. Someone from 24x7 was already on it before our own team woke up."

RM
Rina Malhotra
Operations Head, retail chain

"We used to dread Monday-morning IT fires. The Live Ops Board means we usually know about an issue before staff report it."

AS
Arjun Sethi
Founder, logistics startup

"Switching to their Business plan cut our average ticket time from a day to under an hour. That's a different company."

PK
Priya Kapoor
Admin Manager, clinic network

Not sure where your IT stands?

Get a free, no-obligation assessment of your network, backups and security — most take under 30 minutes.

TALK TO US, ANY TIME

Get in touch — the line is always open.

Tell us a bit about your setup and team size. We'll reply within one business hour, or immediately if you call.

Phone
+91 011 4924 5700, +91 9654681247 (24×7 helpdesk)
Website
24x7itsolution.com
Office
New Delhi, Delhi, India

We reply within one business hour. No spam, ever.